PRIVACY Policy

Updated June 7/2026

General Privacy Policy

Respecting Your Privacy

At Voltix Energy Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, website, or team.

  1. Information We Collect

We may collect the following information when you contact us or use our services:

. Full name
. Phone number
. Email address
. Home or business address
. Project details (solar, electrical, or CCTV needs)
. Any other information you voluntarily provide

2. How We Use Your Information

We use your information to:

. Provide quotations and service proposals
. Install and maintain solar, electrical, and CCTV systems
. Communicate with you regarding your project
. Improve our services and customer experience
. Send important updates or service-related messages

3. Data Protection

We take your privacy seriously and implement appropriate security measures to protect your personal data from:

. Unauthorized access
. Loss or misuse
. Alteration or disclosure

Only authorized personnel of Voltix Energy Limited can access your information when necessary to deliver our services.

4. Sharing of Information

We may only share your information when:

. Required by law or government authorities
. Necessary to complete your installation (e.g., trusted subcontractors or suppliers)
. You give us explicit permission

5. Data Retention

We keep your personal information only for as long as needed to:

. Complete your project
. Provide after-sales support
. Meet legal or regulatory requirements

After this period, your data is securely deleted or anonymized.

6. Your Rights

You have the right to:

. Request access to your personal data
. Request corrections to inaccurate information
. Request deletion of your data (where legally possible)
. Withdraw consent for communications

7. Cookies and Website Use

If you visit our website (such as voltixenergyltd.com), we may use cookies to improve user experience and understand how visitors interact with our site.

You can choose to disable cookies in your browser settings.

8. Third-Party Services

We may use trusted third-party services for:

Payment processing
. Communication (e.g., email or messaging platforms)
. Analytics and website performance

. These providers are required to protect your data and use it only for agreed purposes.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated directly when necessary.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us:

Voltix Energy Limited
Website: https://www.voltixenergyltd.com
Email: info@voltixenergyltd.com
Phone: +234-816-503-1497